SmartThings Outlet

How to add a SmartThings outlet to the Deco network?

• Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Switches/Plugs/Outlets -> SmartThings Outlet (Samsung SmartThings) -> NEW DEVICE.
• Tap NEXT and power on the outlet, the app will say Searching…
• Wait up to 60 seconds until the outlet is discovered. If not, tap SCAN AGAIN.
• When the outlet is discovered, tap NEXT and choose a location for it. Then tap DONE, and the outlet will list on the app.

How to reset a SmartThings outlet?

• Remove the Outlet from the wall receptacle.
• Press and hold the device’s Connect button while plugging the device back into the wall.
• As soon as the LED turns on, quickly release the button.

Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.

Troubleshooting

Fail to add the outlet / the outlet is offline/unreachable

• Make sure the outlet is powered on.
• Move the outlet closer to the Deco router.
• Avoid physical obstructions and radio interference in the surrounding area.
• Reset the outlet and re-add it to the Deco network.

If the problem persists, please contact our technical support team.