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What Should I Do If I Receive a Battery Error For My Tapo Robot Vacuum?

Troubleshooting
Updated 04-04-2023 00:01:26 AM FAQ view icon24855
This Article Applies to: 

If Your Tapo Robot Vacuum or your Tapo app prompts a Battery Error, please try the following troubleshooting steps:

1. Restart your Tapo Robot Vacuum.

2. The battery temperature may be too high or too low. If this is the case, please wait until the battery temperature returns to its normal operating temperature range: 0℃- 40℃ (32℉- 104℉).

If the problem still persists, please Contact Support

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