Product Warranty Periods on or before 8/31/2023
24794 Product Warranty Terms on or before 8/31/2023
Below are the warranty terms for products that are purchased on or before 8/31/2023. These are period terms only. All other warranty terms can be found within the warranty policy found here.
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Products Category |
Products in Category |
Warranty Period |
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Home |
Whole Home Wi-Fi/Mesh Wi-Fi /Deco |
2 years |
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Wi-Fi Router |
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Adapters/USB Adapters |
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Access Points |
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Range Extenders |
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Powerline Adapter |
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Smart Home (Tapo & Kasa) |
Smart Plugs |
2 years |
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Smart Lighting |
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Smart Switches |
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Indoor/Outdoor Wired Cameras |
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Smart Doorbell |
Wired Doorbell (Excluding KD110) |
1 year |
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Wire-Free Doorbell |
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Outdoor Battery-Operated Smart Home |
Wire-Free Smart Cameras (Excluding KC300 and KC310) |
1 year |
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Solar Charging |
Solar Charging Panel (for Wire-Free Cameras) |
1 year |
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Battery (Removable/Pack) |
Wire-Free Camera Battery |
1 year |
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Baby Monitor |
Baby Monitors |
1 year |
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Flood Lighting |
Smart Flood Lights |
1 year |
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Smart Flood Light Cameras |
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Energy Star Certified Smart Light Bulbs |
LB210, KL130 V1, LB230 |
3 years |
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Robotic Vacuum |
Dry, Wet/Dry |
1 year |
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(excluding wear and tear items that require regular replacement |
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and maintenance) |
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Robotic Vacuum Accessories |
Brushes, Mop Pads, Filters, Boundary Tape |
30 days* |
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Smart Sensor |
Sensors |
1 Year |
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Smart Button |
Smart Button |
1 year |
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Home Class Accessories |
USB Hubs/Port Hubs |
2 years |
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USB Converters/USB to Gigabit Ethernet Network Adapter |
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Charging/Power Bank |
1 year |
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USB-F Bluetooth power cable |
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Business Class |
Omada SDN/Business Wireless Access Points (EAP-series) |
Limited Life Time |
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(Excludes EAP-Outdoor/Pharos WISP Long Outdoor APs), |
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Omada SDN/Omada Gigabit VPN/Business Class Routers |
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Omada SDN/Business Switches |
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(Excludes Lightwave & Plastic Chassis Switches) |
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Business Class Accessories |
Splitters and Injectors |
2 years |
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Media Converters |
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Transceivers |
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SFP+ Cables |
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Rackmount Chassis |
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Rack Mounting kit |
1 year |
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Outdoor Business Class |
Outdoor APs(EAP-Outdoor device), Business Wireless/ |
2 years |
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Pharos WISP Long Range Wireless/Outdoor CPE |
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Lightwave and Switches with Plastic Chassis |
Lightwave and Business Class Switches with Plastic Chassis |
2 years |
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Discontinued Business Class |
Check TP-Link Website |
5 years |
*Note:
1. Only metal case network switch is a limited lifetime warranty, network switch with plastic case is 2 years;
2. Only Indoor OMADA EAP is a limited lifetime warranty, Outdoor EAP is 2 years.
3. Vacuum accessories are components that experience natural wear and tear over time, requiring periodic replacement. The warranty for these products solely covers manufacturing defects, such as sizing or fitting issues that make them unsuitable for their intended use. Normal wear and tear, along with other defects not resulting from manufacturing, are not covered under the warranty.
*Limited Lifetime Warranty:
A: All business-class products (excluding outdoor and accessories) purchased after January 1, 2016, will be covered with TP-Link Systems Inc.’s limited lifetime warranty.
B: Limited lifetime warranties only apply to the original purchaser and do not transfer.
C: Warranties on products that are discontinued will be limited to a period of (5) years from the end of the sale date.
D: Only the product and its internal parts are covered under the limited lifetime warranty. External parts such as external power supplies, modules, and other accessories may be covered under separate warranties. Please refer to TP-Link business-class accessories for more information.
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