How to Enable Two-Factor Authentication (2FA) in the Tether APP

User Application Requirement
Updated 05-07-2024 00:51:56 AM FAQ view icon1265

 

What is Two-Step Verification?

 

Two-Step Verification (also called two-factor authentication or ‘2FA’) is a security feature on the Tether App that helps add an extra layer of security to your account. With Two-Step verification enabled, a new device that signs into the app with your TP-Link account information will be asked to enter a time-sensitive verification code to protect your account and prevent unauthorized access.

Setup Process:

Launch the Tether App, sign in using your TP-Link account. The 2FA prompt will automatically appear if you are signing in for the first time.

Click on "Turn on Two-Step Verification."

*Note: If you are already signed in to your account, please navigate to the sidebar settings in the upper left corner, then select "View Account" > "Login Security."

Input your TP-Link account and password and click "Confirm."

 A verification code will be sent to your Email. Enter this code and click "Turn On."

If you didn’t receive the verification code, please click “Resend Code”.

Select the trusted devices from the current login list. With Two-Factor Authentication enabled, both a password and verification code will be required for logins from unrecognized devices.

Once you've designated your trusted devices, you'll find two methods for receiving codes. By default, codes are sent as notifications through the Tether App.

However, if you're unable to receive the code via the Tether App notification, you have the alternative option to receive verification codes via Email instead. Please click on “Didn’t receive a code?”, then click on “Send Code” to receive the code via email.

After set up, if you want to remove the trusted Devices, please navigate to “MANAGE LOGINS” > ”Trusted Devices”, you will find a list of all trusted devices. Click on the “X” next to the device you want to remove, then click “REMOVE” to remove the device from your Trusted Devices list.

To review the devices signed in to your TP-Link Account, please navigate to “MANAGE LOGINS” then  "Login Activity”. Here, you can view the login location and time of each device. If you find an unfamiliar device in the list, please change the password of the TP-Link account.

Common questions:

1. How to turn off Two-Factor Authentication in Tether APP?

Navigate to the sidebar settings in the upper-left corner, then select "View Account" then "Login Security", turn off “Two-Step Verification”, input the password of your TP-Link account and the code received via email.

2. What should I do if I didn’t receive the code via Tether APP?

(1) Ensure you’ve allowed Notifications on the Tether App to receive codes promptly.

(2) Click on “Resend Code” to request a new code.

(3) If you are still unable to receive the code via Tether App, You can request one be sent to your Email address. Please click on “Didn’t receive a code?”, then click on “Send Code” to receive the code via email.

3. What should I do if I don’t receive the code via email?

Please refer to this link: https://www.tp-link.com/support/faq/1127/

If this solution doesn’t solve your issue, please contact TP-Link support for further assistance.

 

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