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What should I do if the time of my Tapo Smart Door Lock Fails to Sync (Tapo DL110)?

Troubleshooting
Updated 07-29-2024 23:52:02 PM FAQ view icon755

If you haven't synchronized the lock's system time after reinstalling the battery, please follow these steps:

1. Ensure that your phone has internet access. The Tapo app requires internet access to retrieve the correct time.

2. If network instability is preventing synchronization, please try again when the network is stable.

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