How to add the Tapo app to the allowed list to allow interruptions during Do Not Disturb

Configuration Guide
Updated 04-02-2025 09:09:18 AM Number of views for this article97
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If you want to receive Critical Alerts from the Tapo app even when your Android phone is in Do Not Disturb mode, please add the Tapo app to the allowed list on your phone.

Different brands of Android phones vary in functionality and settings. Here are some common ones for your reference. Please follow the instructions to access Do Not Disturb and find App notifications/App, then add the Tapo app to the allowed list.

Phone Model

Samsung Galaxy S22+

Oppo K12x

Pixel 4

OnePlus 7T

Phone Settings

Go to Settings > Notifications > Do not disturb > App notifications.

Display the position of App notifications.

Go to Settings > Sounds & vibration > Do Not Disturb > Apps.

Display the position of Apps.

Go to Settings > Sounds & vibration > Do Not Disturb > Apps.

Display the position of Apps.

Go to Settings > Sounds & vibration > Do Not Disturb > Apps.

Display the position of Apps.

If you failed to add the Tapo app to the allowed list with the above method, please access Critical Alerts and enable Override Do Not Disturb/Allow interruptions.

Phone Model

Pixel 4

OnePlus 7T

Honor ViewPad 6

Phone Settings

Go to Settings > Apps > Tapo > Notifications > Critical Alerts.

Display the position of Override Do Not Disturb.

Go to Settings > Apps and notifications > Tapo > Notifications > Critical Alerts.

Display the position of Override Do Not Disturb.

Go to Apps > Tapo > Notifications > Critical Alerts.

Display the position of Allow interruptions.

Xiaomi doesn’t support adding an app to the allowed list in Do Not Disturb mode. If you want to receive critical alerts with sound/vibration and visible pop-up notifications, please turn off Do Not Disturb on your Xiaomi phone.

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